Privacy Policy | Ultraoutil

PRIVACY POLICY
1. Data Controller
The Ultraoutil website is operated by:
Sébastien GIACOBBE – Individual Entrepreneur
Brand / Trade name: Ultraoutil
Address: 2 rue Lucien Grindler
SIREN: 487 594 640
SIRET: 487 594 640 00053
Email: ultraoutil@gmail.com
Phone: 07 61 61 91 71
Ultraoutil is responsible for the processing of personal data carried out within the framework of operating the store, subject to processing for which its service providers act as independent data controllers.
2. Personal Data Collected
Depending on the use of the site, Ultraoutil may collect, in particular:
first name and last name;
postal address and delivery address;
email address;
phone number;
information related to orders and purchases;
payment information, noting that banking data may be processed directly by payment service providers;
exchanges with customer service;
IP address and technical data related to browsing;
cookie and marketing preferences.
3. Purposes of Processing
Data may be used, in particular, to:
process and deliver orders;
manage payments and refunds;
provide after-sales service and handle complaints;
manage returns and warranties;
prevent fraud and secure the store;
comply with accounting, tax, and legal obligations;
improve the operation and performance of the site;
send commercial offers when regulations permit or when the required consent has been obtained.
4. Legal Bases
Depending on the purpose concerned, processing is based, in particular, on:
the performance of the contract concluded with the Customer;
compliance with a legal obligation;
the legitimate interest of Ultraoutil, when this does not disproportionately infringe the rights and freedoms of individuals;
the user's consent when required.
5. Recipients and Service Providers
Data is accessible only to individuals and service providers who need it to ensure the operation of the store and the execution of orders.
They may be transmitted, in particular, to service providers involved in:
hosting and operating the store;
payment;
delivery and transport;
customer service;
accounting;
fraud prevention;
analysis, communication, or marketing tools used by Ultraoutil.
The Ultraoutil store notably uses the Shopify platform.
6. International Data Transfers
Some service providers used by Ultraoutil may process data outside the European Economic Area.
When required by regulations, these transfers are governed by appropriate legal mechanisms designed to ensure an adequate level of personal data protection.
7. Retention Period
Personal data is retained only for the period necessary for the purposes for which it was collected, as well as to comply with applicable legal and regulatory obligations.
Data related to orders and billing may be retained for the periods imposed by accounting and tax regulations.
8. Cookies and Similar Technologies
Ultraoutil may use cookies and similar technologies to ensure the operation of the site, remember certain preferences, measure audience, and, when authorized, personalize content or commercial communications.
When user consent is required, the cookies concerned are only deposited after obtaining this consent.
The user can modify their preferences using the cookie management tool available on the site.
9. Commercial Prospecting
Ultraoutil may send commercial communications when permitted by regulations.
When consent is necessary, the user can withdraw it at any time.
Commercial electronic communications also include, where applicable, a means to unsubscribe.
10. Rights of Individuals
In accordance with applicable personal data protection regulations, particularly the GDPR, data subjects may, depending on their situation, exercise their rights:
of access;
of rectification;
of erasure;
of restriction of processing;
of objection;
of portability;
of withdrawal of consent at any time when processing is based on it.
A request can be sent to:
ultraoutil@gmail.com
Ultraoutil may request reasonably necessary information to verify the identity of the requester when there is reasonable doubt about it.
11. Complaint to the CNIL
If an individual believes, after contacting Ultraoutil, that their rights regarding their personal data are not being respected, they can lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL) (French National Commission for Information Technology and Civil Liberties).
12. Security
Ultraoutil implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
As no computer system can offer absolute security, Ultraoutil adapts these measures according to the risks and available technical means.
13. Policy Modification
This policy may be modified to take into account, in particular, legal, regulatory, technical developments, or services offered by Ultraoutil.
The version published on the site is the current version.